FAQ

1. Do you ship internationally?
No, we currently ship only within the U.S.

2. Is shipping free?
Yes, all orders include free standard shipping.

3. How long does delivery take?
Typically 2–4 business days after a 1–2 day processing period.

4. Can I track my order?
Yes, tracking information will be emailed once your order is shipped.

5. What is your return policy?
Returns are accepted within 30 days if items are unused and in original packaging.

6. Do I pay for return shipping?
Yes, unless the item is defective or incorrect.

7. When will I get my refund?
Within 5–7 business days after your return is received and inspected.

8. What if my order arrives damaged?
Contact us within 7 days with photos for a replacement or refund.

9. Can I cancel my order?
Yes, if the order has not shipped yet.

10. How can I reach support?
Email contact@anewfurniture.shop or call 330-792-6911.